Secure and guaranteed payment
An automated payment system that protects both providers and companies, with no risk of non-payment.
How does it work?
When the both parties sign the contract
When the both parties sign the contract, the previously pre-authorized amount is captured immediately. The money is charged on the company’s card and transferred to Gotcha’s escrow account, ensuring funds are secured until the mission is finalized.
Identity validation with Stripe Connect
We use Stripe Connect to validate each provider's identity. This verification ensures transaction security and enables direct payment to the provider's bank account.
End of mission and verification period
Once the mission is completed, a 3 business day verification period is automatically activated. During this period, both parties can report a dispute regarding hours worked or service quality.
Accelerated payment: If both parties validate the mission and rate each other, the delay is significantly reduced and payment is triggered faster.
Guaranteed automatic payment
If no dispute is reported during the verification period, payment is automatically triggered and paid directly to the provider's bank account. The amount includes hours worked plus any overtime.
Commission and final payment
Gotcha charges a 12.5% commission to the company. The provider receives the full agreed amount, without any deduction. Payment is made within 24 to 48 hours after payment is triggered.
Security and guarantees
For providers
- Guaranteed payment with no risk of non-payment
- Direct payment to your bank account
- No commission deducted from your compensation
- Automatic overtime management
For companies
- Account verification before mission
- Dispute period in case of conflict
- Automated payment without manual management
- Full transparency on fees (12.5%)
Important points
Payment timeline
Payment is automatically triggered after 3 business days without dispute. This delay can be reduced if both parties validate the mission and rate each other.
Dispute management
In case of disagreement about hours worked or service quality, both parties have the verification period to report a dispute. Our team then intervenes to find a fair solution.
Overtime
Overtime worked during the mission is automatically included in the final payment calculation. It is paid according to the rates defined in the contract.
Secure payments by
Stripe Connect ensures the security of all transactions and identity validation for confident payments.